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Inbox: delivery notification for messages and template sends with variables

Customers

When a message cannot be delivered, a notification appears on screen and the message can be resent. Templates with named variables are delivered with the values entered, and after the 24-hour reply window closes, the customer can be reached with these templates.

  • The result of a send is followed on the message bubble; an undelivered message appears with its marker and can be resent.
  • In the template picker, for templates using named variables, the values entered are carried into the send as they are.
  • After the 24-hour reply window closes, the customer can be reached again with approved templates.
Inbox: delivery notification for messages and template sends with variables — HollyConnect Changelog